Frequently Asked Questions
Everything you need to know about your Arbiter Studio gear.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Do Arbiter Studio products come with a warranty?
Yes, all our hardware products include a 1-year limited warranty that covers manufacturing defects. Please keep your order confirmation as proof of purchase for any warranty claims.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging and condition. Please note that opened software or products with visible wear may be subject to a restocking fee.
Are your mechanical keyboards hot-swappable?
Most of our current keyboard lineup features hot-swappable PCB designs, allowing you to easily change switches without soldering. Please check the specific product specifications page to confirm for your model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.